Question 1

What is Customized Training?

Accepted Answer

Customized training is a personalized training solution developed to solve your specific organizational development needs.

Question 2

How Customized Training is Delivered?

Accepted Answer

ECDL’s customized training is developed & implemented in a tried and tested methodology. It starts with Training need assessment and then gradually we design the training, facilitate the training, assign inter modular task and finish it off with impact assessment.

Question 3

How Do You Know if your Employees Need Training?

Accepted Answer

Assessing if your employees need training or not can be diagnosed in many different ways. According to the worldwide recognized methodology, there are 3 key ways to assess it.

1) Need Assessment: If an individual or team is struggling to meet the KPIs it is a good time to perform a need assessment, according to the result of this assessment customized training can be facilitated.

2) Feedback Form: Creating feedback forms for clients, teams & individuals can be a great way of finding out key areas to improve if any individual or team is not meeting expectations. With these findings, a customized program is delivered.

3) Reviewing Company Goals: Reviewing company goals can be another way of identifying what are the key performance factors that need to be improvised to achieve organizational goals. Professional customized training can be organized accordingly.

Question 4

What are the Elements of a Customized Training Program?

Accepted Answer

Customized training can have many unique characteristics depending on its customization needs. But while you some common characteristics that need to be defined for each training are,

1) Setting training goals
2) Determine training activities
3) Develop training materials
4) Test & implement training

Question 5

How to Maximize Training Impact on Employees?

Accepted Answer

Driving impact is the key reason behind each training. But some key factors need to be ensured to deliver maximum impact. Our suggestions to deliver training that creates maximum impact are,

1) Setting training objectives 
2) Divide training into sections 
3) Create training outlines
4) Keep communication clear

Customized Training Program – Courses

Training Need Assessment

Inclusive Training Program Design

Designing Andragogy Elements

Quality Delivery of Training

Deliver Superior Customer Experience through Personal Excellence

Develop Customer Experience Management Strategy

How to Manage Customer Expectations

Improve Customer Experience using Net Promoter System

Key Account Management Essentials

Enroute Center for Development Ltd.

Ranks Business Center (Level 4) Ka-218/1, Pragati Sarani, Dhaka-1229

+8801767804408

training@ecdl.com.bd

Trade Licence No.: 03-079607

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